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We invite you to a meeting on 24 March at Hotel Victoria in Stavanger.
Service Leadership in Practice – including Motivation and Self-Leadership
Heidi Frafjord (HF) holds a degree in hotel administration and pedagogy and is certified in value-based sales. She works full-time as Director of Sales at Heimr Collection and has previously held leadership roles within Nordic Choice Hotels, Scandic Hotels, and the Stavanger region.
In addition she is engaged at the University of Stavanger and the Norwegian School of Hotel Management, where she serves as Head of the Mentorship Programme and as a guest lecturer. She has held several board positions, including Norway Chess and Rogaland Sports Council, and has led committee work for major sporting events such as the UCI Road World Championships in Stavanger.
Service leadership in practice
What does service leadership mean in today’s organisations?
How EA/PAs can act as culture carriers and influencers.
Motivation and self-leadership
How to stay motivated in a demanding role.
Practical techniques for self-leadership (goal setting, prioritisation, mental resilience).
From an administrative to a strategic role
How to take your place as a value creator.
Communication and relationship-building with management.
We warmly invite you to an exclusive IMA Spring Party at Chitra House – a unique venue at Fornebu with stunning views of the Oslo fjord.
This evening will be a wonderful opportunity to connect and share good conversations with fellow IMA members, both professionally and socially, in very special surroundings.
Date: 26 March Time: From 18:00 Place: Chitra House, Fornebu (just outside Oslo) Registration deadline: 18 March
We start from 18:00 with arrival, welcome and mingling, with the chance to explore the house and enjoy the view. Around 19:00 we sit down for a delicious three-course dinner inspired by Thai cuisine.
Throughout the evening there will be plenty of time for networking and meaningful conversations with other IMA members.
Drinks: Wine and non-alcoholic options are included in the price. Please inform us of any allergies or dietary requirements when you register.
Chitra House is a distinctive and elegant venue located just outside Oslo, overlooking the beautiful and peaceful Oslo fjord.
Chitra House hosts business meetings, celebrations and special events – a place designed for people to meet, share and feel. The atmosphere, service and discretion make it a perfect setting for exclusive corporate events – and this evening, the house is booked exclusively for IMA.
Member price (co-payment): NOK 600. Full price: NOK 1 000
The price includes:
Payment: Via Vipps or invoice. Please note: Invoices will include a NOK 20 invoice fee to cover administrative costs.
Secure your place by 18 March.
Registration will open soon.
We look forward to welcoming you to a memorable spring evening at Chitra House together with IMA!
We invite our members to a site visit tour in Stavanger, where participants will be given guided viewings of various venues and locations around the city.
Date to be disclosed later.