Training & Development

Constant Training and Development is crucial for every professional career. It is not only about expanding knowledge, it is about wanting to evolve in a vast changing everyday business life. We offer an International Training & Development Program conceived to provide our members with all the modern knowledge they need to succeed in their business environment. A conference organized every autumn and a training day organized every spring, tailor-made to the needs and the development of our members, can guarantee their evolution. Several factors playing a role in the success of a company are beyond the scope of financial statements alone. No matter the size, industry or profitability of a business, organizational culture, management philosophy and business ethics each have a crucial impact on long-term business performance. After the theme ‘Change’ in 2015 and ‘Self Development’ in 2016, we will work around ‘Business Ethics’ in 2017. Our role as assistants to the management is crucial, as we execute their decisions. But do we always agree? Do we have a choice? Acting in an ethical way is about being able to distinguish “right” from “wrong”. It is about integrity and doing the right thing, even when no one is watching.

  • International Conference

    The Annual Conference is the most important event of the year. By attending you not only gain knowledge, but also an open mind to the latest changes in the modern business environment. A few of the benefits are the ability to sharpen your skills, to meet experts and influencers from all over the world, network and interact, get out of your comfort zone and learn. The conference takes place in one of our member countries. These are the topics of past conferences.

  • International Training

    Training never ends. We provide tailor-made training at an affordable price. Currently, held once a year. The sessions are individually developed for us by professional trainers. The Training Day takes place in one of our member countries. These are the topics of past training days.

  • National Training

    Training and development is a key element in our association not only on international, but also on national level. Therefore, a substantial number of training activities is organized frequently in every member country, giving its members motivation and access to all the new know-how in order for them to thrive in the business field.

IMA 2017 - Year Topic

Business Ethics

Business Ethics

Acting in an ethical way is about being able to distinguish “right” from “wrong”. It is about integrity and doing the right thing, even when no one is watching. But how do you determine what is right or wrong in business? First and foremost, doing business is about value creation, not about financial profit generation. Profit is the result, not the purpose. The Training Day workshop focuses on the pitfalls of doing business in an ethical way. We look at what it takes to achieve ethical value creation and handle burning questions: what to do when things go wrong beyond your own control? How to protect your brand and make your company stand out from the crowd for the right reasons? As we are genuinely interested in your experience, we go further than a theoretical training on business ethics. When you register, you will be invited to respond to a brief set of questions a few months before the workshop. Consequently, the event will be an unforgettable learning experience due to the exchange of practices from the real business world.

Make it a matter of choice.

We welcome you to The Hague and to gain new knowledge around business ethics!

Why Business Ethics?

Ethics in Leadership

The management team sets the tone for how the entire company runs on a day-to-day basis. When the prevailing management philosophy is based on ethical practices and behavior, leaders within an organization can direct employees by example and guide them in making decisions not only beneficial to them as individuals, but also to the company as a whole and the establishment of a positive reputation within the community.

Employee Ethics

When management leads an organization in an ethical manner, employees will follow in their footsteps. With business ethics as a guiding principle in all facets of operations, they make better decisions in less time, which increases productivity and the overall employee morale. Additionally, they are more likely to perform their job duties at a higher level and more inclined to remain loyal to their organization.

Business Ethics Benefits

The importance of business ethics reaches even far beyond employee loyalty, morale and the strength of a management team bond. As with all business initiatives, the ethical operation of a company is directly related to profitability in both the short and long term.

World Administrators Summit October 24-25, 2018 Venue: Steigenberger Frankfurt Airport Hotel

The 10th World Administrators Summit (WASummit) will be hosted by IMA in 2018. The summit gathers representatives from professional organizations around the globe to discuss and further develop our profession. Eth Lloyd, Chairman of the World Administrators Summit Advisory Council explains the WASummit in the following articles in the Executive Secretary Magazine:

World Administrators Summit 2018

9th World Administrators Summit

For more information please consult the WASummit webpage.

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Next IMA Events

  • IMA Annual Conference 2017


    Business Ethics & Integrity

    September 29, 2017 - The Hague

    The Netherlands

    The Hague Hotel Marriott

    Read more about it here

  • IMA Training Day 2018


    The Digital Age

    Date: April 28, 2018 - Barcelona


    Venue: Hotel Santos Porta Fira

  • IMA Annual Conference 2018


    The Digital Age

    Date: October 26 2018


    Frankfurt area

    Venue: Steigenberger Frankfurt Airport Hotel

  • IMA Training Day 2019

    This event will be held in Greece.

    More details about il will follow.

    Stay tuned.

EUPA - Qualification Framework for Personal Assistants

IMA is a partner of EUPA NEXT - Validation of formal, non-formal and informal learning: The case study of Administration Personnel international project. The project started in September 2015 and will end in September 2018. Maria Lazarou, former Executive Chairman, represents IMA in EUPA NEXT.

Read More

Newsletter No 1 - May 2016

Newsletter No 2 - December 2016

The EUPA_NEXT Project

2nd Transnational Meeting of EUPA_NEXT

Qualification Framework for PA's - Brochure

Project findings, results and conclusions